Terms of service

Welcome to REPTILE. By accessing our website and placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

General

REPTILE reserves the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

Products & Availability

We strive to display our products, descriptions, and images as accurately as possible.

Due to differences in screen settings and lighting conditions, actual product colors may vary slightly from those displayed on the website.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product offerings at any time.

Pricing

All prices displayed on our website are listed in Sri Lankan Rupees (LKR).

REPTILE reserves the right to change pricing at any time without prior notice.

In the event of a pricing error, we reserve the right to cancel or refuse any affected order.

Orders

Once an order has been placed and payment has been successfully processed, you will receive an order confirmation.

REPTILE reserves the right to cancel, refuse, or limit any order at our discretion, including but not limited to situations involving suspected fraud, payment issues, or inaccurate information.

Payments

We accept approved payment methods available through our website.

All payments are processed through secure third-party payment providers.

REPTILE does not store or have access to customers' payment card information.

Shipping

Orders are processed and shipped according to our Shipping Policy.

Delivery timeframes are estimates only and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy.

Customers are encouraged to review this policy before placing an order.

Intellectual Property

All content on this website, including but not limited to:

• Logos
• Designs
• Graphics
• Product names
• Images
• Text
• Branding materials

are the property of REPTILE and may not be copied, reproduced, distributed, or used without prior written permission.

User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to the website or its systems
• Interfere with the security or operation of the website
• Submit false, misleading, or fraudulent information

Limitation of Liability

To the maximum extent permitted by law, REPTILE shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the relevant order.